| Supply Chain Vetting & SLA Management |
| Introduction: Establishing strict protocols for onboarding, auditing, and managing destination service providers (DSPs). |
Batch:
Type: Online
Fees: 69.00 $
Duration: 3 Hrs.
Instructor Profile
Prerequisites
None
Description
Topics Covered: Service Level Agreements (SLAs), compliance vetting, background checking, performance scorecards.
Course Objectives: Protect company service delivery margins by standardizing subcontractor performance metrics.
Learning Outcomes: Draft actionable B2B Service Level Agreements with explicit penalty and bonus clauses.
| Tools & Materials: SLA Master Agreement Templates, Vendor Evaluation Matrix Tools. |
Course Rules
| Course Rules: Analyze three sample subcontractor failures and provide remedial contract adjustments. |
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