Managing Technology in Hospitality

Technical exploration of modern digital infrastructures governing the lodging sector, mapping property core operational technologies, payment security protocols, and next-generation automation trends.

Batch:
Type: Online
Fees: 69.00 $
Next Batch
Duration: 3 Hrs.
Sessions: 8
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Prerequisites

Basic Computer & Research Skills / Managing Front Office Operations

Description

Property Management Systems (PMS) Integrations; Point of Sale (POS) Architectures; Customer Relationship Management (CRM) Data Flows; Global Distribution Systems (GDS); Payment Card Industry (PCI) Compliance; AI Automation & Contactless Services.

Evaluate, select, deploy, and troubleshoot interconnected hardware and software systems across front-of-house and back-of-house hospitality sectors securely.

Students will be able to map comprehensive data flow boundaries between a hotel's PMS and external distribution portals, verify local network PCI data safety constraints, and implement automated customer-service touchpoints.

PMS/POS System Interface Maps; Network Vulnerability Audit Forms; Hospitality CRM Database Blueprints; Digital Integration Case Histories.

Course Rules

Data system layout presentations require flawless logical architecture. Cyber-security compliance exercises must achieve a perfect passing standard to complete the module safely.

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