Professional Communication Skills

Focused training on verbal, non-verbal, and written communication standards required to deliver luxury service and manage diverse teams.

Batch:
Type: Online
Fees: 69.00 $
Next Batch
Duration: 3 Hrs.
Sessions: 8
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Prerequisites

None

Description

Active Listening; Body Language; Business Writing (Emails, Reports); Intercultural Etiquette; Crisis Communication; Telephone Etiquette.

Develop clear, confident, and professional interpersonal communication strategies tailored for high-touch hospitality and guest-facing environments.

Students will be able to compose well-structured professional emails, deliver a confident oral presentation, and handle difficult client phone calls calmly.

Video Recording Equipment; Case Studies; Phone Simulation Kits; Presentation Software; Business Writing Templates.

Course Rules

Professional verbal tone and vocabulary are expected in all sessions. Use of personal mobile devices during interactive roleplay is prohibited.

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